Please note that BTI (Battery Technology, Inc.) has been deemed an essential business since the beginning of the Covid-19 pandemic and will continue to operate under normal business hours.
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RMA: LAPTOP
RMA: LAPTOP
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*
are required.
Laptop Battery Submission Form:
Customer Information
First Name
*
Last Name
*
Company Name
Address 1
*
Address 2
City
*
State/Province/Region
*
Zipcode
*
Country
Phone
*
Fax
Email
*
Laptop Battery Information
Company the battery was purchased from
*
Date the battery was purchased
*
Order / Case #
Model of the Laptop the battery is being used with
*
Model# of BTI Battery
*
Serial# of BTI Battery
*
Detail of problem & comments
*
Additional Information
How many times have you fully charged and depleted the battery?
When fully charged what is the highest percentage indicated by the laptop system?
After fully charging how long will the battery run without the AC adapter? (in hours)
Does the computer warn you before shutting down?
Yes
No
What operating system do you use? (Windows Vista, XP, etc.)
BIOS version / date
Obtain at: Start / All Programs / Accessories / System Tools / System Information
SMBIOS version
Obtain at: Start / All Programs / Accessories / System Tools / System Information
Submit
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